Last updated on 16th of August, 2024.
At Digital Venture Labs, we understand the value of privacy.
We remain committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you:
1. Visit our website (regardless of where you visit it from)
2. Visit our Social Media channels
3. Interact with us in person or over the Web
4. When you use our products and services
This privacy policy describes how DVL.com (DVL - Digital Venture Labs) collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or apply to any of our other Services and Programs. DVL.com (DVL - Digital Venture Labs) is a multinational entity. We remain responsible for the personal data we collect. We reserve the right to share some information with our subsidiaries and affiliated companies in accordance with this policy (collectively referred to as “DVL”, “we”, “us” or “our” in this privacy policy).
This website is not intended for anyone under the age of 18, and we do not knowingly collect any data relating to minors. We may provide you with additional privacy information or non disclosure agreements on pricing and interest rates or anything of similarly confidential nature, when accessing specific products or services and it is important that you read this privacy policy and any other information we provide carefully so that you are fully aware of how and why we are using your data.
If you have any questions about this privacy policy or our privacy practices, please contact us on legal@dvl.com
You have the right to make a complaint to us at any time for data protection issues.
You may also approach relevant authorities in your jurisdiction for arbitration and or action on your privacy concerns. However, we would appreciate an opportunity to address your concerns before you embark on an escalated approach. We are confident of working together to resolve your concerns. Therefore you are requested to contact us in the first instance.
Amendments and Updates
Our privacy policy undergoes a quarterly review. Similarly, It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. DVL.com and our subsidiary concerns may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Points to note:
a. Personal data does not include data where the identity has been removed (anonymous data).
b. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
i. Identity Data: includes full name, username or similar identifier
ii. Contact Data includes residential address and email address
iii. KYC Data includes personal data obtained from:
- Identity verification (ID document information and proof of address)
- Verification of ultimate beneficial ownership of corporate and other legal entities
- Anti-money laundering, proceeds of crime and terrorist finance checks (AML/CFT checks)
- Sanctions lists checks
iv. Financial Data includes bank account details and other financial information, including but not limited to, source of funds and source of wealth information
v. Transaction data includes details about payments to or from you, including digital access wallet information
vi. Technical Data includes IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
vii. Usage Data includes information about how you use our website, products and services
viii. Communications Data includes your preferences in receiving marketing from the DVL group entities.
Third Party involvement:
As part of our Due Diligence process we may choose to use a third party KYC provider to collect and verify the KYC data. Such verification shall include AML/CFT checks and ongoing monitoring. Your information will be collected in accordance with the service provider’s privacy policy and with your consent. We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
Failure to help us remain compliant:
If you fail to provide personal data where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you services). In this case, we may have to cancel a product or service you have with us but we will duly notify you if this is the case at the time.
Personal Data Collection:
Direct interactions. You may give us your information by filing a form, signing up to our services or newsletter, signing a contract with us, via email or social media communications, interacting directly with a member of our team, be it in person or electronically, or providing services to us; or Automated technologies and interactions. As you interact with our website, we and or our ISP, Hosting Service Provider, Registrar, will automatically collect Technical Data about your equipment, browsing actions and patterns.
Third parties of publicly available sources. We may receive personal data about you from third parties such as analytics providers (Technical Data), KYC and other service providers and public records.
We will only use your personal data to cement any contractual obligations we are about to enter into or have entered into with you. We have your permission to do so. It is necessary for our legitimate interests (or those of a third party) to remain in compliance with respective legislative requirements. Your interests and rights do not override those interests. It is a legal obligation for us to collect the same.
Where we process Special Category Data, we only do so with your explicit consent.
Purposes for which we will use your personal data:
We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data, especially if explicitly required by law.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data: We may share your personal data within the DVL group entities, subdivisions, subsidiaries and partners as well as internally within the DVL.com vertical.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
You acknowledge that you have read and understood these terms.
Cookies:
You can set your browser to refuse all or some browser cookies, or to alert you when any websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognize you and make your next visit easier and the service more useful to you. When you use and access our services, our service providers, or partner ISPs, may place a number of cookie files in your web browser. Cookies are used for the following purposes: to enable certain functions of the service, to provide analytics, to store your preferences. These may include both session and persistent cookies on our or any website including essential and third party cookies.
Social Media:
If you share our content through social media, for example by liking us on X, following or tweeting about us, or any other official DVL Social Media Channels, those social networks will record that you have done so and may set a cookie for this purpose. In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even when you do not click a button. As is the case for all cookies, we cannot access those set by social networks.
Data Deletion and Other Requests:
In some circumstances you can ask us to delete your data. By law we have to keep basic information about our customers (including Contact, KYC information and Transaction Data) for 6 years after they cease being customers. You have rights under data protection laws in relation to your personal data.
A. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you
B. Request to be informed. This enables you to seek information about our collection and use of your personal data
C. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us
D. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
E. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms
F. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
G. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent
H. Requests relating to automated decision-making and profiling. [We do not use your personal data in this way.] No fee usually required. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances if repetitive unreasonable requests are encountered without appropriate justification.
Digital Venture Labs LLC
legal@DVL.com
www.DVL.com
